Job description
Simplify the world with smart conversations.
Zenvia is a market leader in Latin America, helping companies to engage their customers with our Communication Platform and solutions in WhatsApp, SMS, Voice, Email, Conversation Automation (Chatbots) or messaging application.
We constantly challenge ourselves and seek continuous innovation. Our purpose is to simplify the world and we seek vocal leaders, with results orientation, who challenge the status quo by influencing innovation and building motivated and engaged teams with the purpose of simplifying the world.
Main responsibilities
- Focus on maintaining our main customers and winning new business;
- Determined, enthusiastic and irreverent professional with excellent knowledge in medium and large B to C companies, and proven networking in the areas of business, finance, credit, collection and marketing of these companies;
- Adds value to the sales area, planning and monitoring the commercial process to increase the performance and consumption of our platform for customers, as well as the sale of new products in our already consolidated customer portfolio;
- Guides, informs, develops and trains the commercial team for which it will be responsible; motivating his team to constantly expand his knowledge through study and interest in expanding the range of professional skills;
- Understands the customer's need, proposing improvements to the team and transversal to customer satisfaction with Zenvia;
- Prepares periodic reports on the actions and results of the Unit in order to allow knowledge of the company's management;
- Participates in the definition of sales strategies for products and services, taking into account market prices and variables that can influence the supply and demand process;
- Plans the sales strategy to achieve the goals and penetrate customers with new products in our portfolio. Structure actions with the team and with marketing for ABM and outbound;
- Organizes and monitors CRM, Pipeline, sales funnel, Forecast and budget information;
- Analyzes competition, trends and market conditions by proposing and monitoring actions with the team to increase the product portfolio in the customer base;
- Experience in managing multidisciplinary teams ranging from SDR / BDR (pre-sales), from sales executive to solution architect.
Requirements and skills
- Experience in medium and large companies, with networking and access to decision makers in their business areas;
- Minimum 5 years of sales experience with a focus on customer relationships in an already established portfolio;
- Experience in sales of digital products, SaaS and CpaaS;
- It will be considered a differential, having traffic, also, in the IT areas;
- Experience (minimum 5 years) in sales team management and training.
Soft skills:
- Focus on the result;
- Team work;
- Leadership;
- Ability to influence cross areas.
Languages:
- Advanced English skills;
- Desirable Spanish.
Additional information
Be yourself and have fun! At Zenvia our differences are appreciated and respected. Everyone is taken into consideration, regardless of race, religion, gender and gender identity, sexual orientation, nationality, disability or age. We act with autonomy and ownership. Freedom with responsibility. :)
What does make Zenvia a Great Place to Work?
- Flexible working hours;
- A relaxed and informal environment, with colleagues ready to share their knowledge;
- A challenging environment, in constant change, that boost us to go beyond;
- Zenvia offers you the ways to grow and develop, so you can act as the key player of your career;
- Gympass;
- Monthly meetings to network and share knowledge;
- No dress code;
- Discounts in educational institutions;
- Flat structure: we enjoy giving and receiving feedback, understanding that this is the best way to grow personally and professionally.
ZENVIA’S WAY OF BEING
We believe in the balance of a life without chains, a healthy life without putting aside the fun and freedom of being who we are. If you are looking for a company that really cares about your ideas, recognizing your achievements and contributions, and providing a free and inclusive environment for you to lead your own development, this company is for you.
Despite the unstable moment of Covid-19, Zenvia is proud of being a great facilitator of digital communication and helping more than 8 thousand companies to communicate effectively with their clients. That is the reason we keep growing in full steam, powering this digital change. Come and make part of a company that is proud of being a Great Place to Work!
Jeito Zenvia de Ser
Nós acreditamos no equilíbrio de uma vida sem amarras, que seja saudável sem nunca deixar de lado a diversão e a liberdade de sermos nós mesmos. Se você está buscando por uma empresa que se importe com suas ideias, que reconheça suas conquistas e contribuições e ainda te proporcione um ambiente livre e inclusivo para que você lidere o seu próprio desenvolvimento, esta é a sua empresa.
Apesar dos tempos instáveis de Covid-19, a Zenvia tem orgulho em ser um grande facilitador da comunicação digital e poder ajudar mais de 8 mil empresas a se comunicar de forma eficaz com seus clientes. Por isso, continuamos crescendo a todo vapor e potencializando esta mudança digital Venha fazer parte dessa empresa que se orgulha em ser um Great Place do Work!
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